Ivrnet Client Services
  Friday, May 24, 2019  
 
 
printer friendly page


ODWHA Team Statistician Help Documents

  1.  ODWHA - The "Compete" button is Missing?

  2. ODWHA - How do I add a game?

  3. ODWHA - My opposing team is missing, how do I add them?

  4.   ODWHA - How do I print my Game Sheet Labels?

  5. ODWHA - I entered the wrong information for my game, how do I fix it?

  6.  ODWHA - How do I approve a game?

  7. ODWHA - How do I assign a Penalty to a Coach or other Team Official?

  8. ODWHA - How do I enter jersey numbers '0' and '00' on my roster?

  9. ODWHA - How do I add a pick up player/guest player within my club

  10. ODWHA - Add, edit or delete Games

  11. ODWHA - Error on Standings Page

  12. ODWHA - My scores and standings did not update online.

  13. ODWHA - My Bench staff certification is not displaying on the game label.

  14. ODWHA - Can a player be assigned to more than one jersey number?

  15. ODWHA - Why can I not add a Pick Up Player (Guest Player) from outside my association/club?

  16. ODWHA - How do I reschedule my game?

  17. ODWHA - I don’t see any teams in the drop down box.

  18. ODWHA - I have a question about my schedule

  19. ODWHA - I don’t know the penalty code.

  20. ODWHA - How do I edit a jersey number?

  21. ODWHA - The format of my game label is weird.

  22. ODWHA - How do I record a shootout?

  23. ODWHA - My arena is missing. How do I get an arena added?

  24. ODWHA - My game won't let me score except for 0-0

  25. ODWHA - How do I add a second coach to the team roster

  26. ODWHA - My team is not listed, or I can not see other teams when scheduling

  27. ODWHA - The roster numbers for my team are not automatically populating.

  28. ODWHA - USA Teams - when Team Not Listed

  29. ODWHA - Penalty Codes - error message

  30. ODWHA - What are the Penalty Codes?

  31. ODWHA - Approval Email not received

  32. ODWHA - If there are 2 Team Statisticians assigned to a team, can they both receive game approval emails?

 

 

 

 

 


ODWHA - The "Compete" button is Missing?

The "Compete" button is Missing?

It is very likely that you are assigned more than one ROLE for your team within the OWHA.  Please try logging in again, but this time, pay close attention to the ROLE that you are selecting.

Make sure you choose Team Statistician Role - as that is the role you need to have in order to see the Compete Button.

 


 ODWHA - How do I add a game?

To add a game, please go to Compete - Score Game

(If you do not see this option when you are logged into the admin area - this means that you do not have access to add games).

 

Then Click "Add New Game"

Pull down your division from the Select Division drop down menu option

Click Get Teams

 Fill in the Form but please leave Game Type as Regular (if this is a regular season game)

 NOTE - Do not enter Home/Visitor Score or Game Length - keep these blank

 Fill in Game Time -make sure you are using the correct AM or PM for the time

 Game Location - use proper Venue name - if venue is not available select "Missing Arena" and let your league know

 Select the team from Home Team dropdown

 Select the Opponent from Visitor Team Dropdown

 Click Add

 Repeat to process to continue to add new games.

 


ODWHA - My opposing team is missing, how do I add them?

Anytime an opposing team is missing, 

 Please connect your league directly - 

 Please visit the league website at - 

 http://www.odwha.org/main/executive/

 This will provide you with the most updated contacts for your league.

 When reaching out - please provide full details on what team, etc that you are missing (and what club you are from)


  ODWHA - How do I print my Game Sheet Labels?

As a Team Statistician, please go to Compete->Score Game

 

Click on the "game label" as noted in the screen shot below.

 

This will open up a new window in your browser and you can then select who you would like to include in the game sheet label, and then click PRINT LABEL button found on the top and bottom of the page.

 

Q: What Avery Label do I use?

 

A: The Game Sheet Labels are designed for any Avery or Generic brand 8.5"x11" one sheet label.

 

Individual labels can be cut out for each game.

 


ODWHA - I entered the wrong information for my game, how do I fix it?

You do not have access in League games to edit game details.

Please create a new game with the correct info. 

To have the incorrect game deleted, please email this request directly to your league. 

Please visit the league website at - 

http://www.odwha.org/main/executive/

This will provide you with the most updated contacts for your league.


 ODWHA - How do I approve a game?

As a Team Statistician, you only have 48 hours to approve a game.

To approve a game, you must be the visiting team statistician.

Go to Compete-->Score Game
Click on the link for Select beside the game you wish to approve (ex. 1857848).
At the top of the game summary you will see 3 links: Game Notes, Approve, Reject.
Review the game and if you are satisfied, click the Approve link.


Here is some additional information:

Visiting team will check the online game report for errors and adjust appropriately
 If correct - Accept
 If incorrect – Reject and fill in reasons for disagreement with stats
 If Accepted – Game is closed
 If Rejected, email goes to Home Team 


Statistician to correct and starts process over 
again


ODWHA - How do I assign a Penalty to a Coach or other Team Official?

Please use the number (actually not a number at all) B for the jersey number


B stands for 'Bench Penalty'

 If assigning a Bench penalty, use the game notes to list the name of the bench staff issued the penalty


 

ODWHA - How do I enter jersey numbers '0' and '00' on my roster?

Please use number 100 for '0' and number 200 for '00'


ODWHA - How do I add a pick up player/guest player within my club?

Click “Compete” then “Score Game” Select correct game from game list 

Click “Update Home Players” Click “Search Guest Player” to fill in Pick up players if needed 

Note: If Visiting team has Pickup players, that team's statistician must first input his/her roster with P/U player.** (instructions below)

 

 

 

Select the Player's name - then the system will return you to the EDIT GAME PLAYERS LIST

You will then look for the GUEST PLAYER -and then SELECT the PLAYER and UPDATE the jersey number to be unique from the other jersey numbers if necessary.

Then Click SAVE.

**How does the Visitor Team Statistician add a pick up player to their team?

If you require the pickup player to be added to the visitor team then the visitor team's team statistician must follow the steps below to add the player to their own team.

Click “Compete” then “Score Game” Select correct game from game list

Click “Update Visitor Players” Click “Search Guest Player” to fill in Pick up players if needed

Select the Player's name - then the system will return you to the EDIT GAME PLAYERS LIST

You will then look for the GUEST PLAYER -and then SELECT the PLAYER and UPDATE the jersey number to be unique from the other jersey numbers if necessary.

Then Click SAVE.


ODWHA - Add, edit or delete Games

Only the Convenor can change game details to ODWHL games. 

For any changes please contact email your convenor

Team Statisticians are not allowed to add new league games after the first week of the regular season.  

Please contact the League Convenor 

Please visit the league website at - 

http://www.odwha.org/main/executive/

This will provide you with the most updated contacts for your league.


ODWHA - Error on Standings Page

This can be done either in the Team Statistician or League Admin role

In order to update the standings page for your team, please log into the admin area and follow the instructions below:

Go to Compete->Score Game

Select a Division from the dropdown box and click Calculate Player Stats. 

This will fix the standings and any player stats that appear online incorrectly. They may need to re-load the page displaying the standings to see the difference.  The standings are automatically updated at midnight each day, but this is a quick way to force it to happen immediately to get the results.

 

 


ODWHA - My scores and standings did not update online.

With the role as a Team Statistician or League Admin, please go through this process to show up to date scores and standings

Compete -> Score Game and select a division and then hit the Calculate Standings button.

The standings automatically update at midnight but this is a quick way to force it to happen for immediate results.

 

 


ODWHA - My Bench staff certification is not displaying on the game label

The following display... etc. if certification # is missing you need to contact your association registrar to have it added in.


 

ODWHA - Can a player be assigned to more than one jersey number?

 

If a player is on a House Team as well as a DS Team, and their jersey number is different for both, the system does not allow you to add two jersey numbers - one for each team.

It will only allow you to assign one jersey number per player to be stored under that player's profile.

However, when the Team Statisician is entering the game sheet, there is an area to enter the jersey number when it's different from the default jersey number.

You will need to update this number each game that the jersey number is different.

The default jersey number should be the one where the player plays the most.


ODWHA - Why can I not add a Pick Up Player (Guest Player) from outside my association/club?

A Team Statistician cannot search the database of an Association outside his/her own, due to Privacy Policy.  

The ODWHA also cannot search the database of an Association outside of the club that is scheduled for the game.

The player has to be manually added to the game label with a pen with their player name and number.  

The following document must also be completed as per the Rules and Regulations with ODWHA.

Please download and fill out the Pick Up Player Consent Form (attached below) (screenshot below of what it looks like).

A Pick-Up Consent Form will be completed by the affiliate coach and must be given to the requesting coach/manager prior to the game.4. The game sheet completed for the game in which the affiliate player plays, will have the initials AP for affiliated player, placed beside the affiliate’s name as a record for the League and subsequent protests or inquires by the ODWHA orOWHA.

The Pick-Up Consent Form must also be attached to the white copy of the game sheet.

Then use the Game Notes to indicate the actual name of the (outside the Association) Pick Up Player,including Penalties, Scoring and Assists must be added in this area.

 

 


ODWHA - How do I reschedule my game?

To reschedule a game, login to the admin site and navigate to Compete - Division Games.

NOTE:  If you do not see this process, it may have been turned off - please reach out to your League Division Convener as they can do the re-schedule for you.  Who to contact will be at the bottom of this document.

Select a division and date filter.  Click Search.

A list of games will appear with a series of checkboxes:

 

Select the game(s) you wish to reschedule by checking off the box(es) in the first column.

Click the Reschedule button:

 

 

Enter a new date/time/location for each game entry.  If necessary, enter the reschedule reason.  Click Save to store your changes:

 

 

Contact Division Convener for assistance -

Please visit the league website at -

 http://www.odwha.org/main/executive/ This will provide you with the most updated contacts for your league.


 

ODWHA - I don’t see any teams in the drop down box.

Please go to Compete--Score Game and click the link for Add New Game. 

Select your division from the drop down box and then click the Get Teams button from the far right hand side.

If no divisions are listed in the drop down box, please contact your League Admin to confirm that your team has been added to a division.

 
 

ODWHA - I have a question about my schedule

Please contact your league directly for any scheduling issues. 


 

ODWHA - I don’t know the penalty code.

The correct penalty codes have been posted by the Ottawa District WHL on their website for the current season

 

http://www.odwha.org/clientuploads/Documents%20forms/UPDATED_OCT_Back_of_Game_Sheet_Codes.pdf


 

ODWHA - How do I edit a jersey number?

Next time you go to score a game and select all of your players and update their jerseys DO NOT hit SAVE AND RETURN, rather just select SAVE. 

This will give you the additional option of UPDATING DEFAULT JERSEYS.


 

ODWHA - The format of my game label is weird.

We used to recommend a 3x2 (6 per page) avery label, but only about 75% of the Team Statisticians were able to use that label successfully. We spent hours and hours fiddling with settings to try to have the labels fit for everyone. In the end we decided that the permutations and combinations of PCs, versions of operating systems/Adobe Reader/Printers and Printer drivers 'out there' (which may or may not be installed correctly) were such that we could never please everyone. 

So we now recommend the full sheet label and some scissors (sounds simple, but it does work). If you like, you can print out your label on a piece of paper and hold it up to a 3x2 label sheet that you may find at a store, at home or at work. No two printers will print the text on the labels in exactly the same position, so that might be your best bet.


 

ODWHA - How do I record a shootout?

Please add shootout details to the game notes.


 

 

ODWHA - My arena is missing. How do I get an arena added?

Please contact the OWHA (info@owha.on.ca) to make this request.


 

ODWHA - My game won't let me score except for 0-0

This issue most likely happened due to the following - 

1) First click "select" next to a game, 

2) and then "update home players", and "update away players" and put players on the team. Click "save" on these screens and notice that the players now populate in the list below the game details. 

3) Then change the date and click "save changes" button.

Doing this will cause the system to correctly assume that "oh players have been added, therefore this game has been played". Then when the game date is updated and "save changes" is clicked it counts up the stats (which is 0 because they didn't enter stats). So the score becomes 0-0.

THE RESOLUTION 

You just need to not update any home or away players before they save the game date. OR if the game was never played, just click "delete" next to the game - don't try to edit the game date.


 

ODWHA - How do I correct a certificate number for a coach or trainer?

Please reach out to your Club Association Registrar and ask them to update this information.

Provide to them the member first and last name, and the correct certificate information.


ODWHA - How do I add a second coach to the team roster

The only way you can add a second coach to your team roster label - is to choose it under the Manager listing as per the screenshot attached.  All coaches will show up in this area to choose from.

Choose the first coach under the Team Contact 1 option.

Choose the second coach from under the Team Contact 5 option.

 

 



ODWHA - My team is not listed, or I can not see other teams when scheduling

This issue seems to be occurring only if you are using browsers outside of Google Chrome and Firefox.  

Please use one of those 2 browsers and this should resolve your issue.


ODWHA - The roster numbers for my team are not automatically populating.

Please reach out to your Club Association Registrar - as they can add the Player Numbers on the master listing for your Team Roster.

Throughout the season, you can update/modify your players numbers on a game by game basis with your access.

Just go to Compete - Score Game 

and within the game details, you can update the numbers 

do not forgot to click save to populate the updates.


ODWHA - USA Teams - when Team Not Listed

USA teams now have the ability to enter the name of the team in a text field when the select “Team Not Listed” as the visiting team.


ODWHA - Penalty Codes - error message

When scoring a game, you must enter the Penalty Code correctly in order to not receive an error message.

Attached is a list of Penalty Codes that you can use that will not produce the error message. Click here for list


ODWHA - What are the Penalty Codes?

Attached, you will find a copy of all penalty codes that are accepted in the system.

If there is a penalty code missing, please reach out to your league directly.

Click here for listing


ODWHA - Approval Email not received

The system automatically sends an approval email to the visitor team statistician to notify them that they can now go in and approve the game.

This is just a courtesy notification only - it is not necessary for the approval process. 

You do not need the email to approve the game.  You can login the same as you would to score a game, to do the approval.

-------------

If you never receive these emails - please do the following

1 - check your spam/clutter folder in case it went in there - 

2 - add @ivrnet.com to your safe senders listing.


ODWHA - If there are 2 Team Statisticians assigned to a team, can they both receive game approval emails?

If there are 2 Team Statisticians assigned to a team, can they both receive game approval emails?

The way the system is setup, is that only the first team statistician statistician assigned to the team receives the emails.

If you wish to have others receive this email - you can go into your email settings/provider, and set up a filter in their email software to auto forward those emails to the other members who you wish to receive that email.



Created by: undefined -- Last updated:May 23, 2019
 
 

 
Powered By Ivrnet